Terms of service

Terms of Service

Last updated: October 14, 2026

1. Introduction

These Terms of Service govern your access to and use of Omaxphoto.com, operated by KC Enterprises, trading as OMAX The Camera Shop (“OMAX”, “we”, “us” or “our”).

By accessing our website or placing an order, you agree to these terms, subject to your rights under applicable law. Please read them carefully before making a purchase.

Omaxphoto.com is an online retail store offering cameras, lenses, photography equipment, accessories and related products.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices and availability displayed on our website are accurate and up to date.

Product images may be illustrative. Actual products, packaging, included accessories, regional specifications or finishes may differ depending on the manufacturer or product variant. Please review the product listing and contact us if you require clarification before ordering.

Product specifications and availability may change as manufacturers update or discontinue products. Where a material change affects an order, we will communicate with the customer as appropriate.

3. Pricing, Taxes and Offers

Prices are displayed in the currency indicated on the website and are subject to applicable taxes, shipping charges and other costs disclosed during checkout.

Promotional offers, discounts and coupon codes are subject to their stated conditions, validity periods and eligibility requirements. Offers cannot be combined unless expressly permitted.

We make reasonable efforts to ensure that prices are correct. If a genuine pricing or listing error is identified, we may contact you to clarify the issue before fulfilment. Where an order cannot be fulfilled at the displayed price, we will explain the available options and arrange cancellation and any applicable refund where necessary. We will not disregard mandatory consumer rights.

4. Orders and Order Acceptance

Placing an order constitutes a purchase request. An order confirmation acknowledging receipt does not necessarily mean that the order has been finally accepted for fulfilment.

Orders are subject to payment verification, stock availability, fraud-prevention checks and other reasonable fulfilment requirements.

If we cannot fulfil an order, we will inform you and arrange any applicable refund for amounts paid for the unfulfilled order.

Please ensure that your contact details, billing information and delivery address are accurate when placing an order.

5. Payments

Payments must be completed through the payment methods made available at checkout.

Orders may be subject to verification by the relevant payment provider or financial institution. We may request reasonable information to verify an order where necessary for fraud prevention or compliance.

Payment processing may be handled by third-party payment providers under their applicable terms and privacy policies.

6. Shipping and Delivery

Orders are dispatched and delivered according to the shipping options, estimated timelines and conditions communicated on our website or during checkout.

Delivery estimates are indicative and may be affected by stock availability, courier operations, weather, public holidays, customs procedures or other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

For international orders, customs duties, import taxes and clearance requirements may apply depending on the destination. Responsibility for these charges will be determined by the applicable checkout terms and law.

Our Shipping Policy forms part of the information governing purchases made through Omaxphoto.com.

7. Cancellations, Returns and Refunds

Order cancellation requests should be submitted as soon as possible. Cancellation may not be possible after dispatch or once fulfilment has progressed beyond the stage at which cancellation is reasonably practicable, subject to applicable law.

Returns, exchanges and refunds are governed by our published Refund and Return Policy.

Customers should contact OMAX before sending a product back and follow the return instructions provided. Products reported as damaged, defective or incorrectly supplied will be assessed in accordance with the applicable policy and consumer protection requirements.

Nothing in these terms excludes or restricts any mandatory cancellation, return, replacement, repair or refund rights available under applicable law.

8. Manufacturer Warranty and After-Sales Support

Products are covered by manufacturer warranties where applicable and as described in the relevant product listing or accompanying documentation.

Warranty coverage, duration, service arrangements and exclusions depend on the product and the applicable manufacturer's terms.

Customers should retain their invoice and relevant purchase documentation when seeking warranty support.

Manufacturer warranty terms do not remove any statutory rights that customers may have against the seller under applicable law.

9. Website Use and Intellectual Property

All website content, including text, graphics, logos, designs and other original materials, is protected by applicable intellectual property laws.

You may use the website for lawful personal shopping and browsing. You must not attempt to disrupt website operations, gain unauthorised access, introduce malicious code, scrape website data through unauthorised automated methods or misuse our content or intellectual property.

Product names, trademarks and logos belonging to manufacturers and other third parties remain the property of their respective owners.

10. Third-Party Services and Links

Our website may use third-party services for payments, shipping, analytics, communications and other business functions. We may also provide links to external websites for convenience.

Third-party services may be governed by their own terms and privacy policies. We are not responsible for external website content or services to the extent permitted by applicable law.

This section does not limit our responsibility for services or obligations for which we remain legally responsible.

11. Limitation of Liability

To the extent permitted by applicable law, OMAX will not be liable for indirect or consequential losses arising from website interruptions, delays or circumstances beyond our reasonable control.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights, liability for fraud or other liability that cannot lawfully be excluded.

12. Privacy

Personal information collected through our website is handled in accordance with our published Privacy Policy and applicable data protection laws.

Please review our Privacy Policy to understand how personal information is collected, used, retained and shared.

13. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, website, services or applicable legal requirements.

The updated terms will be published on this page with a revised date. Changes will apply as permitted by applicable law and will not retrospectively remove rights already accrued to customers.

14. Governing Law and Disputes

These terms are governed by the laws of India, subject to applicable mandatory consumer protection laws and any jurisdictional rights available to customers.

Disputes will be addressed in accordance with applicable law. Nothing in this section removes a customer's right to approach a consumer forum, court or other competent authority where legally entitled to do so.

15. Contact Information

For questions about these Terms of Service, orders or purchases, please contact:

Business: KC Enterprises — OMAX The Camera Shop

Website: https://omaxphoto.com

Email: enquiry@omaxphoto.com