Privacy policy

Privacy Policy

Last updated: October 14, 2026

1. Introduction

This Privacy Policy explains how Omaxphoto.com, operated by KC Enterprises (“OMAX”, “we”, “us” or “our”), collects, uses, stores and shares personal information when you visit our website, place an order, contact us or otherwise interact with our services.

We respect your privacy and aim to handle your personal information responsibly and transparently. By using our website, you acknowledge the practices described in this policy, subject to any consent required by applicable law.

2. Personal Information We Collect

The information we collect depends on how you interact with our website and services.

Information you provide: This may include your name, email address, telephone number, billing address, shipping address, order details and information you provide when contacting customer support.

Order and payment information: We use order details to process purchases, arrange delivery, issue invoices, provide customer support and manage returns or refunds. Payments are processed through the relevant payment service providers. We may receive transaction references, payment status and other information necessary to manage your order. We do not intend to collect or store complete payment card details directly where these are handled by the payment provider.

Device and usage information: When you visit our website, certain information may be collected automatically, such as your IP address, browser and device information, approximate location derived from your IP address, pages viewed, search activity and interactions with the website.

Communications: If you contact us, we may retain your messages and related information to respond to your enquiry and maintain appropriate business records.

3. How We Use Personal Information

We may use personal information for the following purposes:

  • Processing and fulfilling orders, payments, shipping, returns and refunds.

  • Communicating order confirmations, delivery updates and customer support information.

  • Responding to enquiries and resolving complaints.

  • Detecting, investigating and preventing fraud, unauthorised transactions and security incidents.

  • Maintaining accounting, tax and other legally required business records.

  • Operating, maintaining and improving our website and shopping experience.

  • Sending promotional communications where permitted by law and, where required, with your consent.

  • Complying with applicable legal obligations and protecting our legitimate business interests.

4. Sharing Personal Information

We may share relevant personal information with service providers where reasonably necessary to operate our business and fulfil your requests. These may include:

  • Shopify and the technology providers supporting our online store.

  • Payment gateways and payment processing providers.

  • Courier, logistics and shipping partners.

  • Website analytics, security and marketing providers, where used.

  • Accountants, professional advisers and other authorised service providers.

  • Government authorities, regulators or law enforcement agencies when required by law or necessary to protect our legal rights.

We seek to limit information sharing to what is reasonably necessary for the relevant purpose. Service providers may process information in accordance with their own privacy policies and applicable contractual or legal requirements.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain essential website functionality, remember preferences, understand website performance and support advertising or marketing activities where enabled.

You may be able to manage cookies through your browser settings and any cookie preference controls made available on our website. Disabling certain cookies may affect website functionality.

Where consent is required by applicable law, non-essential cookies and similar technologies should be used in accordance with the applicable consent requirements.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including completing transactions, providing customer support, maintaining business and tax records, resolving disputes and meeting legal obligations.

Different categories of information may be retained for different periods. Requests for deletion will be considered in accordance with applicable law and our record-retention obligations.

We use reasonable measures intended to protect personal information against unauthorised access, disclosure, alteration or destruction. However, no online system or method of electronic transmission can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, updating or deletion of personal information, withdraw consent where processing is based on consent, or raise an objection or complaint regarding certain processing activities.

You may submit a privacy request using the contact details below. We may need to verify your identity before responding. Some information may need to be retained where required by law or for legitimate business purposes.

We will handle requests in accordance with applicable legal requirements.

8. International Data Processing

Some of our service providers may process personal information outside India or in other jurisdictions. Where this occurs, applicable legal requirements governing the transfer and protection of personal information will apply.

9. Children's Privacy

Our website is intended for general retail customers and is not directed specifically at children. We do not knowingly seek to collect personal information from children in violation of applicable law. Where required, we will take appropriate steps to address such collection.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing personal information with them.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, services or applicable legal requirements. The revised policy will be published on this page with an updated revision date where appropriate.

12. Contact Us

For questions, concerns or requests relating to this Privacy Policy or your personal information, please contact:

Business: KC Enterprises — OMAX The Camera Shop

Website: https://omaxphoto.com

Email: enquiry@omaxphoto.com

Please include sufficient details for us to identify your enquiry and respond appropriately.